The possibility of carrying out an independent
audit of quality management systems (QMS) established according to
ISO 9001 standard is a great advantage that has contributed considerably
to the popularity of such systems.
An independent audit gives internal confidence
to top management that the quality management system has been properly
established and is producing the expected results. It also lends credibility
to the Organization's claim that the QMS conforms to standards vis-à-vis
external parties. The audit also serves as a basis for third-party certification.
For these reasons the publication in 1987
of the first ISO 9000 standards was followed in 1990 by the publication
of ISO 10011 Parts 1, 2 and 3 which provide harmonized guidelines for auditing
quality management systems.
In the area of environmental management
the publication of ISO 14001 and
ISO 14004 in September 1996 was followed
one month later by the publication of
ISO 14010, ISO 14011 and ISO 14012 which
provide guidelines for auditing environmental management systems (EMS).
Many organizations that implemented environmental
management systems already had quality management systems in place. Such
organizations often integrated the QMS and the EMS into their general management
systems and were not happy that ISO 9001 and ISO 14001 were not fully aligned.
When the two systems were to be audited many organizations preferred to
have the two audits carried out at once.
In response to requests from users, ISO/TC
176 revised ISO 9000 standards, among other reasons, to align them better
with ISO 14000 standards.
In the area of auditing a joint working
group (JWG) between ISO/TC 176 Quality management
and
ISO/TC 207 Environmental management
was established to prepare one standard
for auditing both QMS and EMS. The common auditing standard was allocated
the number ISO 19011.