Vision 2000 was published in 1990 as a strategic plan for ISO 9000 Family architecture. It dealt with the following aspects.

    The Stakes
     

    • ISO 9000 standards as internationally harmonized, comprehensive standards for quality management concepts, guidance and models for quality assurance.
     
    • Global trends including globalization of markets and of certification schemes and the role of quality in competitiveness.
     
    • Critical issues, such as proliferation of standards an inadequacies of ISO 9000 standards existing at that time.


    Basic Concepts
     

    • ISO 9000 standards should be applicable to all product categories and industry sectors.
     
    • The following generic product categories were identified:

      • 1) hardware, 2) software, 3) processed materials and 4) services.
       
    • Industry/economic sectors include: administration, aerospace, banking, chemicals, construction, education, food, health care and so forth.


    Analysis of the Market-place for ISO 9000
     

    • To prevent proliferation of QMS standards, market segmentation criteria should be recognized and strategies were proposed to deal with them
Segmentation Criterion
  • Generic product categories
 
  • Varying complexity of purchaser needs, products and processes
 
  • Contractual vs. noncontractual situations
Strategy
Developing guidance standards dealing explicitly with each category

 
Different models and possibility of tailoring in contracts
 
 

Strategy built into the existing architecture: 
ISO 9001/2/3 vs. ISO 9004
Vision 2000 sets four strategic goals for ISO 9000:
  • Universal compatibility (between different standards)
  • Forward compatibility (architecture allowing combination of requirements/features)