General Requirements of QMS (4.1) (cont.)
  • For the processes identified above the Organization shall

  •  
    • determine their sequence and interaction,
    • determine criteria and methods to ensure their effective operation and control,
    • ensure availability of resources and information,
    • monitor, measure and analyse these processes,
    • implement actions to achieve planned results and continual improvement of these processes
  • Where the Organization outsources some processes, it shall ensure control over them
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